You can book a rental directly through our website www.stayrentx.com or through our listings on platforms like Airbnb, Booking.com, VRBO, and Google Vacations.
Our properties are fully furnished and include amenities such as high-speed internet, kitchen appliances, laundry facilities, and more. Specific amenities may vary by property, so please check the listing details.
Yes, utilities such as water, electricity, and internet are included in the rent.
Many of our properties include parking. Please refer to the specific property listing or contact us to confirm parking availability.
Pet policies vary by property. Please check the individual listing for pet policy details or contact us directly.
For any issues, please contact our support team by responding to the email thread for your reservation or contacting directly at 888-808-0673. We are available 7 days a week between the hours of 8am-12am EST to assist you. In the event of an emergency afterhours, please contact 911 for immediate assistance.
Yes, additional cleaning services are available upon request for an additional fee. Please contact us to schedule a cleaning.
If you notice any damage or something is not working, please report it to us immediately so we can address the issue promptly.
Check-out instructions will be provided to you via email. Please ensure you follow the instructions and leave the property in good condition.
Yes, we encourage guests to leave reviews on the platform they booked through, whether it's our website, Airbnb, Booking.com, VRBO, or Google Vacations.
We would love to host you again! You can book directly through our website or any of our partner platforms for your next stay.
The minimum stay duration is one month, if you’re looking for a shorter stay please reach out to us direct to review alternative options.
Yes, you can cancel or modify your reservation according to our cancellation policy. Please refer to the specific terms on the booking platform or contact us for assistance.
Yes, we offer discounts for longer stays. Please contact us for more details on long-term stay discounts.
Yes, there is a pre-authorized hold on the credit card on file in the amount of $1,000.00 CAD which will be released 1-3 business days after check-out pending inspection. If there are damages found, we will release the hold less the costs of repair and replacement.
Although it is not mandatory, we recommend guests to have renter's insurance for bookings of one month or longer. This insurance should cover personal belongings, liability, and any potential damages to the property. If you do not have renter's insurance, we can provide recommendations for obtaining a suitable policy. Please contact us for more details.
Check-in is typically at 4:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Check-in instructions will be provided to you via email on the day of your arrival approximately 1hour before check-in.
If you encounter any issues during check-in, please contact our support team via email at info@rentxgroup.com or at 888-808-0673 for immediate assistance.
RentX offers comprehensive property management services for homeowners, including listing and marketing your property on platforms like Airbnb, Booking.com, VRBO, and Google Vacations. We handle bookings, guest communication, cleaning, maintenance, and more to ensure your property is well-managed and profitable.
RentX stands out due to our personalized approach, industry expertise, and commitment to maximizing your rental income while ensuring guest satisfaction. Our local knowledge of the Toronto market and our dedication to high standards set us apart from the competition.
Getting started is easy! Contact us at 647-454-7086 or visit our website www.stayrentx.com to schedule a consultation. We’ll guide you through the process and help you unlock the full potential of your rental property.
We use advanced marketing strategies and optimize your listings on multiple platforms to maximize visibility and attract guests. Our professional photography, competitive pricing, and engaging property descriptions help drive bookings.
We specialize in managing modern, comfortable furnished rentals in Toronto. Whether you have a condo, apartment, or house, we can handle it all, ensuring it meets the standards expected by short-term renters.
We have a thorough guest screening process to ensure the safety and security of your property. Our team handles all check-ins and check-outs, providing guests with a seamless experience while keeping your property secure.
Onboarding your property is simple. Contact us to schedule an initial consultation, where we'll discuss your property's potential and our management approach. Once we agree to proceed, we'll handle all the setup, including professional photography, listing creation, and pricing strategy.
We coordinate all maintenance and cleaning tasks, ensuring your property remains in top condition. Our team of professionals conducts regular inspections and addresses any issues promptly. We also manage cleaning services between guest stays to maintain high standards of cleanliness.
Our fees are competitive and based on a percentage of the rental income. This ensures that our interests are aligned with yours—when you earn more, we earn more. Contact us for a detailed breakdown of our fee structure.
RentX provides homeowners with regular performance reports, detailing occupancy rates, rental income, and guest feedback. You can also access your property’s performance data through our online portal at any time.
We offer comprehensive support, including 24/7 guest communication, emergency maintenance services, and regular updates on your property's status. Our team is always available to address any concerns or questions you may have.
